The organization that can continuously learn.
Most organizations have information. Fewer have knowledge. Very few have a loop that turns either one into action fast enough to matter.
The progression
INFORMATION
Records, events and documents exist. They are available, and unconnected.
Five capabilities, running continuously.
SENSE
Signals arrive from customers, operations, systems and the market. Continuously, not quarterly.
SENSE
THINK
DECIDE
ACT
LEARN